Site Reliability Engineer (SRE)

Job Posting

Site Reliability Engineer (SRE)

Location: Chandler, AZ/Charlotte, NC/Pennington, NJ (Onsite)

Role Overview

The Site Reliability Operations Engineer is an individual contributor responsible for improving the reliability, availability, performance, and operational effectiveness of the Developer

Experience

• Platform (DevEx). This role resolves complex platform-support issues, advances service-management practices, and partners across engineering and operations teams to deliver stable, secure, and resilient developer services. The successful candidate will be a trusted operational partner, identifying systemic improvements that reduce manual effort and service risk.

Key Responsibilities

• Manage major incidents, conduct blameless post-incident reviews, and track corrective actions.

• Support end-users and resolve complex technical issues through established incident, request, and escalation processes.

• Identify recurring toil and implement automation to improve reliability and support efficiency.

• Develop or integrate agentic solutions using platforms like Microsoft Copilot Studio, Azure AI services, and large language model APIs.

• Evaluate and operate AI solutions using defined quality, reliability, latency, cost, and risk measures.

• Write and maintain automation scripts using languages such as Python, PowerShell, Bash, or Groovy.

• Utilize data visualization platforms like Tableau or Power BI to communicate complex information.

• Lead service reviews, operational-readiness assessments, and reliability initiatives.

• Required Qualifications

• Experience: 5-7+ years of relevant experience in site reliability engineering, production operations, platform support, service management, DevOps, or a closely related discipline. Experience with application development or production support using Java, .NET, and Python.

Technical Skills:

• Hands-on knowledge of Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio.

• Knowledge of infrastructure as code, configuration management, and automated testing.

• Proficiency in scripting languages such as Python, PowerShell, Bash, or Groovy.

• Experience with DevOps CI/CD configuration and processes; Jenkins and Ansible experience is preferred.

• Linux and Windows Server administration experience, command-line proficiency, and experience with enterprise monitoring tools.

• Strong Oracle/SQL or comparable query-language skills.

• Experience with service-management platforms such as ServiceNow or equivalent tools.

• Education: Bachelor’s or master’s degree in Computer Science, Information Systems, Engineering, Data Science, Statistics, Design, or a related field, or equivalent practical experience.

• Preferred Qualifications

• ITIL Foundation or higher certification.

• Relevant cloud, DevOps, SRE, security, or platform certifications.

• Experience with data-manipulation libraries such as Pandas and NumPy.

• Working knowledge of responsible AI and enterprise governance, including data privacy and information protection.

• Knowledge of user-experience design principles.

Overview

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.