About this role

Site Reliability Engineer

locations

Mumbai - India

time type

Full time

posted on

Posted Today

time left to apply

End Date: October 10, 2026 (3 days left to apply)

job requisition id

JR25-3207

Position Summary: Join our dynamic and highly collaborative agile team, where you'll play a pivotal role in ensuring the reliability, scalability, and efficiency of our premier InsurTech solution, The Connector. Our platform enables clients to obtain quotes and issue policies within minutes, featuring automatic document creation, electronic signing, and efficient data collection.

As a Site Reliability Engineer, you'll work at the intersection of software engineering and systems engineering, contributing to the design, deployment, and operation of scalable systems. You'll use observability tools, automation, and industry best practices to maintain and enhance the performance and reliability of our systems. Your work will emphasize continuous improvement, learning, and knowledge sharing, enabling us to deliver exceptional service to our clients.

Location

Mumbai - India

What will your job entail?

Responsibilities

Design and implement scalable, resilient systems using modern technologies, such as serverless architecture, event stream processing, and Kubernetes
Assist in modernizing legacy systems by containerizing applications and services, helping to migrate them into scalable, cloud-native environments.
Develop and maintain tools for monitoring, alerting, and incident response to ensure system reliability and uptime
Collaborate with development teams to integrate feedback from observability tools, creating more robust and dependable solutions
Proactively identify and address potential reliability risks, ensuring systems are secure and performant
Help to enable industry best practices, including branch by abstraction, safe testing in production, and continuous delivery
Debug and diagnose complex issues across distributed systems, ensuring effective resolution and root cause analysis
Automate manual and repetitive tasks to improve operational efficiency and reduce potential for human error
Contribute to post-incident reviews and retrospectives, driving improvements in processes and systems
Champion a culture of reliability and continuous learning within the organization

Work Experience:

Minimum of 5 years of cumulative experience in Site Reliability Engineering, DevOps, Systems Engineering/Ops or Software Development roles
Cross-functional experience is a benefit
1-2 years of experience with programming in one or more programming languages i.e. Bash Scripting
1-2 years of experience working with systems administration (Ops/Infrastructure) or networking
Demonstrated experience in working with Linux systems and troubleshooting performance or application-related issues
Experience building and managing containers using tools such as Docker, Podman, and Kubernetes, with a focus on developing scalable, portable, and maintainable applications.
Hands-on experience in managing large-scale distributed systems
Strong collaboration and communication skills, including the ability to work effectively across time zones and teams
Proven ability to design and implement solutions from inception to production
Familiarity with cloud platforms such as Google Cloud Platform and Azure is highly desirable

Focuses:

Engineering robust, maintainable systems that prioritize reliability and scalability.
Taking accountability and ownership of systems and processes, with a strong focus on quality
Being proactive in identifying and resolving issues before they impact users
Continuously improving processes, tools, and technologies to enhance reliability
Experience owning issues and troubleshooting them without an overreliance on others

Education

Bachelor’s degree preferred; Software Engineering, Computer Science, or related disciplines are preferred
Equivalent work experience and professional certifications in relevant areas will be considered
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Your Career. Our Specialty. Innovation Begins with You.
A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers.
Read More
Talent Network
Not seeing the right job opening? To learn more about future opportunities
Introduce yourself and join our talent network

Benefits

Curious about Ryan Specialty’s benefits? Explore our employee benefits here!
Read More
Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency.
Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.
Read More
Follow Us