Site Reliability Engineer

Site Reliability Engineer

Hybrid

Boca Raton, FL

Full time

Posted 5 Days Ago

Job Requisition ID: R5121

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary

ModMed is seeking a driven Site Reliability Engineer to join our high-performing, collaborative, and passionate team. In this role, you’ll be instrumental in ensuring our cloud infrastructure is secure, scalable, reliable, and cost-efficient, enabling our developers to move fast while building innovative solutions that truly Modernize Medicine.

This is a hands-on position where you’ll lead automation, observability, and performance initiatives across a dynamic healthcare IT environment, helping shape the future of our cloud-native platform.

Key Responsibilities

• Cloud Infrastructure Management: Administer and optimize AWS environments for security, performance, scalability, and cost-efficiency.
• Monitoring & Observability: Enhance DataDog monitoring to proactively detect and resolve issues.
• Developer Empowerment: Standardize infrastructure and provide self-service access through GitOps, APIs, UIs, and other automation tools.
• Containerization & Orchestration: Lead Kubernetes initiatives to improve efficiency, scalability, and resilience.
• Performance Tuning & Cost Optimization: Continuously improve cloud performance and reduce costs through smart resource management.
• Incident Response & Troubleshooting: Quickly diagnose and resolve complex issues across AWS environments.
• Security & Compliance: Implement best practices for cloud security and regulatory compliance.
• CI/CD Optimization: Improve deployment pipelines using Jenkins, GitHub Actions, and AWS services for fast and reliable releases.
• Mentorship & Collaboration: Guide junior engineers, foster learning, and promote a culture of operational excellence.
• Cross-Functional Partnerships: Work closely with product, engineering, and operations teams to deliver AWS-based solutions that meet business objectives.

Required Qualifications:

• Experience: 5+ years in Cloud/Site Reliability Engineering.
• Cloud Expertise: Deep hands-on experience with AWS, including security, performance tuning, and cost management.
• Automation & Tooling: Proficiency with DataDog, Terraform, Ansible, Kubernetes, Jenkins, and scripting languages (Python, Bash).
• Technical Knowledge: Strong understanding of networking, cloud security, CI/CD best practices, and Windows Server/IIS administration.
• Leadership: Proven ability to mentor engineers and drive technical initiatives.
• Communication: Excellent verbal and written skills, able to clearly explain technical concepts to diverse stakeholders.
• Mindset: Passionate about reliability, automation, and building scalable, cloud-native systems in a fast-paced environment.

Benefits

Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution

• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

• Generous Paid Time Off and Paid Parental Leave programs

• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs

• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed

• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning

• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles

• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

• We are Modernizing Medicine (WAMM)!

• It takes more than just a great product to modernize medicine. It takes a great team.