Site Reliability Engineer

Project description

We are looking for the best people to help create the next big thing in digital banking.

Reason to join us

• We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments
• We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team
• We give you the opportunity to develop yourself and evolve in your career via our fantastic technical, business-related or soft skills training
• We encourage creative-thinking in our great open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
• We are not just professional teams, we are also friends who have fun working together
• The team is made up of enthusiastic professionals who work in an international environment, learning new technologies as part of client`s businesses.

Responsibilities

• Our AFC team is responsible for protecting the bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations.

• You will work as part of a cross-functional agile operational team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as a team activity, with a predisposition to open code, open discussion, and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Our goal is to design and develop high-quality automation solutions to solve business problems/challenges via a combination of off-the-shelf and open-source technologies. You'll get the chance to work with experienced engineers across our enterprise with a chance to move across varying automation technologies of the future.

• From January 2026 mandatory office attendance

• 3 days per week.

Skills

• Must have

• Deep Observability Expertise (ideally New Relic APM, Infrastructure, Logs, Synthetics, NRQL, full-stack tracing).

• Google Cloud Platform (GCP) Monitoring Fundamentals (New Relic integration with GCP, native GCP monitoring, GCP resource hierarchy, IAM, networking).

• Reliability Engineering mindset focused on availability, resiliency, automation, observability, and continuous improvement.

• Ability to understand, define, and monitor Critical User Journeys (CUJs) effectively, bridging the gap between business requirements and technical implementation.

• Proficiency in building clear, intuitive, and actionable application support dashboards that cater to both technical and business stakeholders.

• Knowledge of SLI/SLO concepts and production stability best practices.

• Strong experience in L2/L3 Production Support, troubleshooting, root cause analysis, incident resolution, and problem management.

• Minimum 5 years of experience in supporting and maintaining mission-critical applications and platforms (99.9% uptime), preferably in a financial or banking environment.

• Understanding of Microservices architecture, APIs, and application integration patterns.

• Experience with monitoring and observability tools such as Splunk, Grafana, Geneos, or similar solutions. (While New Relic is primary, broader observability tool experience is valuable).

• Knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions, Cloud Build) and deployment automation.

• Proficiency with GitHub for version control and collaborative development.

• Familiarity with cloud-native development and deployment practices on GCP.

• Strong analytical and problem-solving skills with the ability to work under pressure in production environments.

• Experience working with Oracle Databases and SQL.

• Understanding of middleware and messaging technologies (IBM MQ, JMS, Kafka, Solace is an advantage).

• Experience working within Agile delivery teams and collaborating effectively in virtual and cross-functional teams.

• Nice to have

• N/A

• Other

• Languages

• Romanian: C2 Proficient,English: C2 Proficient

• Seniority

• Senior

• Bucharest, Romania

• Req. VR-123950

• DevOps

• BCM Industry

• 12/10/2026

• Req. VR-123950