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Site Reliability Engineer

IO Tech Solutions Limited
Hong Kong

About this role

Job Description

We are looking for a Site Reliability Engineer with strong production reliability and observability experience, together with hands-on exposure to data pipelines, streaming or data platforms.

You will work in a fast-paced technology environment supporting high-performance production systems, with a focus on reliability, monitoring, automation and system performance.

Key Responsibilities

  • Own and improve the reliability, availability and performance of production systems.
  • Build and enhance observability, monitoring, dashboards and alerting for critical services.
  • Troubleshoot production issues, perform root-cause analysis and drive reliability improvements.
  • Support Kubernetes/cloud-based infrastructure and production workloads.
  • Develop and maintain CI/CD and GitOps workflows.
  • Work with data pipelines, streaming workloads or data platform infrastructure to support reliable and scalable data processing.
  • Monitor data flow, system performance and potential issues such as latency, failures, capacity constraints and data loss.
  • Develop automation and operational tools using Python or other programming/scripting languages.
  • Participate in production support and on-call activities.

Requirements

  • 3–7 years of experience in SRE, DevOps, Platform Engineering, Production Engineering or a related role.
  • Strong hands-on experience with production systems, monitoring/observability and incident troubleshooting.
  • Must have practical exposure to data-related infrastructure, such as:
  • Data pipelines / data ingestion
  • Streaming platforms
  • ETL / ELT
  • Kafka / Kinesis or similar technologies
  • Spark / Flink or similar processing frameworks
  • Data platforms / data lakes / OLAP databases
  • Experience with Kubernetes and cloud environments such as AWS, GCP or Azure.
  • Experience with CI/CD, GitOps or infrastructure automation.
  • Proficiency in Python or another programming/scripting language.
  • Good understanding of system performance, reliability and troubleshooting.
  • Strong communication and problem-solving skills.
  • Hong Kong-based candidates are highly preferred.

Required Skills:

Performance

Production Support

Data

Cloud

Support

Data Processing

ETL

Pipelines

Spark

Kafka

Gcp

Analysis

CI/CD

Azure

Reliability

Availability

DevOps

Infrastructure

Automation

Programming

AWS

Kubernetes

Databases

Troubleshooting

Engineering

Python

Communication

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