Site Quality Director

Job title: Site Quality Director

About the Role Senior site leadership role responsible for shaping and executing the quality strategy at the West Mifflin site, ensuring deliveries meet the highest quality standards and driving customer satisfaction. You will lead and develop a multi-discipline quality organization, deploy quality policies and tools at the site level, and partner with site leadership to deliver excellence across Quality, Cost, and Delivery (QCD).

What You'll Do

• Develop a Quality Culture and foster a Right First Time approach across the Site, ensuring alignment of QCD objectives with contractual and regulatory obligations
• Drive continuous improvement to analyze and reduce Cost of Non-Quality (CONQ), Non-Conformance Reports (NCR), Safety issues, and Demerits
• Deploy the Quality Policy within the Site's management committee and oversee Quality and Safety assessments of products and services delivered, ensuring compliance with contractual quality requirements
• Increase Customer satisfaction through regular meetings, Customer Surveys, and product delivery controls
• Manage and escalate critical issues impacting safety and customer satisfaction
• Ensure on-time completion of DFQ (Design for Quality) Gate Reviews and Suppliers' First Article Inspections (FAI), including waivers when necessary
• Ensure site QMS (Quality Management System) conformance with Alstom standards, Customer standards, and relevant certifications (e.g., ISO9001, IRIS, CMMI, ECM)

What We're Looking For

• Degree in Engineering, General Management, or Quality Management
• Minimum of 10 years of experience spanning quality management, project execution, and operational functions
• Experience in the rail industry strongly preferred; related industries will be considered (e.g., aerospace, automotive, or large industrial/transportation equipment manufacturing)
• Leadership and team management capabilities: ability to grow and coach a small team, influence cross-functional stakeholders, agile/problem-solving mindset, pragmatic approach, track record of executing objectives
• Experience with quality tools, problem-solving methodologies, and project/operations management
• Familiarity with ISO9001/IRIS requirements, CMMI, and ECM
• Customer-oriented mindset with a focus on increasing satisfaction
• Data-driven decision-making and analytical skills
• Courageous and resilient approach to challenges
• Ability to manage cross-functional and multicultural teams
• Knowledge of railway industry norms, certifications, and standards - preferred

Nice to Have

• Knowledge of railway industry norms, certifications, and standards - preferred

Compensation & Benefits

• Investment in development through award-winning learning
• Fair and dynamic reward package recognizing performance and potential
• Comprehensive and competitive social coverage (life, medical, 401k)