About this role
Job title: Site Payments Analyst
About the Role ICON is seeking a Site Payments Analyst to manage site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations. This detail-oriented role collaborates with Site Payment leadership and vendors to develop study-specific payment strategies and ensure timely, accurate processing.
What You'll Do
- Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
- Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
- Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
- Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
- Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
- Performs periodic QCs and reconciliation reviews of data
- Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments
What We're Looking For
- Solid understanding of clinical trial budgets
- B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
- Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
- Proactive and communicative; able to manage email effectively
- Customer-service oriented with strong communication (written and verbal) skills
- Experience with working with large volumes of data
- Detail oriented and proactively able to identify discrepancies in data
Compensation & Benefits
- Competitive salary and benefits package
- Various annual leave entitlements
- Health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings
- Global Employee Assistance Programme (LifeWorks) with 24/7 access to support
- Life assurance and flexible country-specific optional benefits
- Additional perks such as childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others
- ICON is committed to an inclusive and accessible environment for all candidates You are trained on data up to October 2023.