About this role
Solenis
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Sales and Business Development
Job Summary
- (Please provide two or three sentences explaining the overall role of this position.)
- Manage the process at the customer site while ensuring safety, service continuity and strong customer relations. Act as a strong coordination between customer and Diversey team to support overall performance and revenue growth.
Responsibilities Include:
- Achieving set sales targets
- Following up timely payments with the customer.
- Identify upselling and cross-selling opportunities.
- Champion for trials for new advanced solutions on site in alignment with the Account Manager
- Ensure customer KPIs are developed, delivered and sustained.
- Consistent service execution
- Performance monitoring
- Proactive issue resolution
- Provide weekly reports for review and optimization
- Chemical optimization
- Always plan and ensure adequate chemical inventory management on site.
- Accurate demand forecasting
- Daily stocks inventory
- Liaising with Customer service for timely replenishment
- Ensure timely release of LPOs from the customer to for smooth and uninterrupted chemical deliveries on site.
- Safety champion within the site: Ensure compliance of Health & Safety Policy
- Ensures PPE available and being used properly with site team
- Safety Behaviour Valuation – Monthly
- Mandatory technical support training– Annually.
- MSDS, PIS and chemical documentation availability Daily
- Ensure proper storage and labelling of chemicals at the point of use and at the chemical store
- Availability of up-to-date safety Data Sheets for every chemical on site at the point of storage and use.
- Regular training on chemical handling, PPE application, emergency response and safe operating procedures.
- Routine site safety inspections, risk assessment of the new processes and chemicals to contiously identify and eliminate hazards.
- Train and orient new staff on the site process and the corresponding Work Health and Safety policies undefined
- Develop and regularly update SOPs to reflect chemical changes, ensure all risks are captured, and clearly define PPE requirements across all management activities.
- Maintain supplies of cleaning materials and equipment, and site support supplies for smooth site operations.
Skills, Certification or Special Training Required (if applicable, please indicate in the box below.)
- Leadershp and people management skills
- Emotional intelligence skills
- Relationship building skills
Check how your CV matches this job