Site Advisor

The Opportunity

The Site Advisor serves as the Worldwide U.S. Site Advisor for an assigned location and provides leadership across both academic advising and site operations. This position is responsible for supporting students through comprehensive academic advising while also contributing to site-level operations, compliance, facilities, fiscal management, and University support.

The Site Advisor provides personalized academic advising to students, including developing degree plans, monitoring academic progress, supporting timely degree completion, and assisting students with academic policies, curriculum requirements, registration, graduation, financial aid, tuition assistance, and Veterans Affairs benefits. The position also supports student retention and outreach efforts and develops student success plans for students who are conditionally admitted or experiencing academic deficiencies.

In addition to advising responsibilities, the Site Advisor supports student communications and records management, maintains accurate student information across university systems, and provides a high level of customer service throughout the student lifecycle. The position works collaboratively with faculty and University departments to address student challenges and promote student engagement, persistence, and success.

The Site Advisor also works with Worldwide Site Management leadership on enrollment goals, community engagement, facility operations, budgets, procurement, compliance, and University initiatives. Responsibilities may include coordinating with community and government partners, supporting facility and technology needs, assisting with site budgets and expense reporting, and ensuring compliance with applicable University, state, federal, accreditation, and Veterans Affairs requirements.

The successful candidate will be a student-focused professional who demonstrates strong communication, analytical, organizational, and decision-making skills, with the ability to work independently, collaborate across departments, and effectively manage multiple academic and operational priorities.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Compensation

The hourly range for this role is up to 21.10. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

• Required:

• Bachelor’s degree.

• 3–5 years of related professional experience.

• Strong analytical skills and knowledge of information systems.

• Technical proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook/Email, and SharePoint.

• Ability to analyze information, make sound decisions, and exercise independent judgment.

• Strong written and verbal communication skills with the ability to effectively interact with students, faculty, staff, community partners, and other constituents.

• Ability to provide effective academic advising and support students in understanding degree requirements, policies, procedures, and academic progression.

• Strong organizational skills and the ability to manage multiple priorities, deadlines, and responsibilities.

• Ability to maintain accurate student records and use multiple information systems and University platforms.

• Ability to work collaboratively while also functioning independently with limited supervision.

• Ability to support student retention, outreach, engagement, and customer service initiatives.

• Ability to maintain confidentiality and handle sensitive student information appropriately.

• Ability to support compliance with University policies and applicable regulatory requirements.

• Preferred:

• Experience in higher education, academic advising, student services, or a related environment.

• Experience advising students regarding degree planning, registration, academic policies, financial aid, tuition assistance, or Veterans Affairs benefits.

• Experience with Campus Solutions, Salesforce, SharePoint, Canvas, ERNIE, or similar higher education information systems.

• Experience supporting student retention, enrollment, community outreach, or engagement initiatives.

• Experience with site operations, budgeting, procurement, facilities coordination, or compliance activities.

• Experience working with military or education services environments.