About this role
Overview
As a Clinical Research Associate (CRA) at Parexel, you act as an integral part to get treatments to patients sooner. Our CRAs' priority is the safety and well-being of the patients. As you travel to investigator sites and perform your monitoring duties, we encourage you to be inquisitive, take accountability, build relationships, and act with integrity.
Join a team with a wide variety of experiences and knowledge, and work on global projects within a broad scope of therapeutic areas. We’re looking for people who want to grow personally and professionally and support their colleagues globally and cross-functionally.
Success Profile
Do you have these soft skills and interpersonal traits to succeed at Parexel?
- Communicator
- Detail-oriented
- Flexible
- Organized
- Problem-solver
- Self-starter
About This Role
This role requires to commute to client's office 2-3 days a week
This role is a fixed term contract role; until April 2027
(Contract could be extended or convert to Regular based on business needs, but not guaranteed)
Key Accountabilities (may include but not limited to the following):
Clinical Trial Site Activation:
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Initiate and coordinate activities and essential documents management during start up towards the compilation of a high quality Investigator Initiation Package (IIP) leading to approval for site initiation
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Provide support to resolve issues or concerns and timely escalation of site issues where applicable
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Prepare, validate and submit regulatory documents such as completed IIP, Institutional Review Board (IRB) approval forms, FDA 1572/Attestation Form, for internal regulatory approval within required timelines
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Manage and coordinate with other supporting roles to ensure timely site activation and operational activities
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Support the compilation of the Central Investigator Review Board package and submissions to approval of the study (where applicable) and other committees as per country requirements
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Coordinate the timely communication, documentation and responses between client and central ethics committee to bring clinical study to approval (country dependent)
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Support investigators sites with local IRB workflow from preparation, submission through approval
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Assist with the preparation, handling, and distribution of clinical documentation and reports according to the scope of work and standard operating procedures
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Support and implement activities in Shared Investigator Platform (SIP) to align with Pfizer strategy as it relates to the role
Clinical Trials Conduct:
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Post site activation, initiate and coordinate activities and essential documents management with the investigator’s sites towards the compilation of a high quality documents and updates through the life cycle of a study such as the documents management for protocol amendments, FDA 1572/Attestation revisions, ethics committee annual approvals and other activities required during study conduct
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Ensure maintenance of IRB/Ethics and other committees’ activities as applicable
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Responsible for timely filing of documents to Trial Master File (TMF) and assisting with periodic quality review of study files for accuracy and completeness
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Accurately update and maintain clinical trial systems that track site compliance and performance within project timelines • Supports investigator sites, and study teams in preparation for and providing responses to site audits
Communication:
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Maintain ongoing contact and communication with the study team and respond promptly to study team and investigator site requests
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Provide functional updates on a country and site level as required
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Establish tools for efficient updates to study team as needed regarding site status, issues, delays, approvals
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Disseminate central or local ethics approval to study team and Investigator sites where applicable
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Communicate local sites approvals to study team members and stakeholders
Clinical Trial Site Support
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As needed, perform, awareness session with site personnel on client requirements and to ensure ongoing compliance with study documentation in accordance with prevailing laws, Good Clinical Practices, and client standards
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Identify and resolve investigator site issues within required timeframes; align with study team and local country colleagues on corrective and preventative actions to close open issues and to prevent recurrence / persistence of issues
Subject Matter Expert (SME):
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A good understanding of the site activation requirements and processes within the country/region and be able to learn and potentially implement in more than one country
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May be assigned as Site Activation Partner Point of Contact (PoC) on a study conducted in multiple countries
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May be assigned as an SME on a system and/or process, and represent the SAP function as applicable
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May represent the SAP role on global initiatives
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Able to act as an SME on projects and initiatives, as requested
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Support the mentoring of new hires on processes/ systems
Compliance with Parexel standards:
- Complies with required training curriculum
- Completes timesheets accurately as required
- Submits expense reports as required
- Updates CV as required
- Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs and other applicable requirements
Skills
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Knowledge of clinical research and development processes, key operational elements of a clinical trial, and ability to gain command of process details
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Understand the quality expectations and emphasis on right first time
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Compliance with all applicable company, regulatory and country requirements
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Attention to detail evident in a disciplined approach
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Ability to work independently and also as a team member
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Ability to organize tasks, time and priorities, ability to multi-task
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Understand basic medical terminology, GCP requirements and proficient in computer operations
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Ability to use and learn systems, and to use independently
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Microsoft Suite
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Clinical Trial Management Systems (CTMS)
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Electronic Trial Master File
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Electronic Investigator Site File (e.g. Florence)
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Document exchange portals
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Shared Investigator Platform
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Ethics, National Networks and Governing Bodies Portals and platforms (as needed)
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Flexible and adapt to off working hours in a global environment (when applicable)
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Able to travel as needed, including some international travel possible
Knowledge and Experience (preferred):
- Minimum 2 years' relevant experience in clinical site management
- Experience working in the pharmaceutical industry/or CRO in study site activation preferred
- Knowledge of clinical trial methodologies, ICH/GCP, FDA and Global and local country regulations
- Must be fluent in local language and in English. Multilanguage capability is preferred
- Individuals based in Canada: Bilingualism (French, English) is preferred
- Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization
- Good technical skills and ability to learn and use multiple systems
Education
- School diploma or certificate with equivalent combination of education, training and experience or
- Bachelor of Science or Bachelor of Arts or equivalent
- Education in life sciences discipline is preferred