Shuttle Dispatcher

Shuttle Dispatcher

ABM Industries

The Shuttle Dispatcher full time receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

Pay Rate: 19.00 p/h to 19.00 p/h

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Schedule: Full time: Scheduled varies 24-hour operation

Location: ABM shuttle 804 Hangar Ln. Nashville TN 37217

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members |

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Responsibilities

• Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

• Schedules and dispatches Wheelchair Assistants to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers

• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules

• Oversees all communications within specifically assigned areas

• Receives or prepares work orders and work schedules

• Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Strictly adheres to all safety and regulatory compliance procedures

• Coordinates and arranges for necessary repairs in order to restore service and schedules

• Miscellaneous duties as assigned

• Monitors daily services and create/update a log sheet or service log

• Maintains periodic contact with service personnel to ensure completion of assigned duties

• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight

• Creates reports to monitor activity and operations

• Job Information

Position Type:

• Full Time