Showroom Manager

Showroom Manager

Location: Gwarinpa, Abuja (FCT)

Employment Type: Full-time

Job Summary

• To oversee the daily operations of its showroom in Gwarinpa, Abuja.
• The successful candidate will be responsible for driving showroom sales, managing the retail
• sales team, ensuring excellent customer service, maintaining effective product displays,
• monitoring inventory, and ensuring the showroom consistently meets its sales and operational targets.
• Candidates must reside in or around Gwarinpa, Abuja, or within a reasonable commuting distance of the showroom.

Key Responsibilities

• Oversee the day-to-day operations of. the showroom and ensure smooth and efficient running of activities.
• Develop and implement strategies to achieve monthly and annual showroom sales
• targets.
• Lead, supervise, and motivate the showroom sales team to achieve individual and team targets.
• Monitor daily, weekly, and monthly sales performance and identify areas for improvement.
• Ensure customers receive excellent service throughout their showroom experience.
• Handle escalated customer complaints and ensure timely and professional resolution.
• Ensure sales staff have adequate knowledge of the company’s products, features, benefits, specifications, and pricing.
• Drive upselling and cross-selling opportunities to maximize revenue.
• Ensure all products are properly displayed, clearly priced, and presented according to company standards.
• Ensure demonstration units are functional, clean, and available for customers.
• Monitor showroom cleanliness, organization, and overall presentation.
• Monitor stock levels and coordinate with relevant teams for timely replenishment.
• Support regular stock counts and inventory reconciliation and report discrepancies.
• Analyze customer buying patterns and provide management with feedback on customer preferences and product demand.
• Monitor competitor activities and market trends within the area.
• Prepare regular sales and showroom performance reports.
• Train and coach sales staff on product knowledge, customer service, and effective selling techniques.
• Work closely with the marketing team on promotional activities and campaigns.
• Maintain strong customer relationships and encourage repeat business.
• Ensure compliance with company policies, procedures, and operational standards.
• Perform other duties as assigned by management.

Requirements

• Bachelor’s degree/HND in Business Administration, Marketing, Sales, Management, or a related field.
• Minimum of 3 years’ experience in retail sales, showroom management, or a similar role.
• Previous experience managing a sales team is highly desirable.
• Proven track record of achieving sales targets.
• Experience in electronics, home appliances, consumer goods, or a related retail environment will be an advantage.
• Strongleadershipandteam-managementskills.
• Excellentcustomerserviceandrelationship-managementskills.
• Strong communication, negotiation, and interpersonal skills.
• Good knowledge of retail operations and inventory management.
• Goodanalyticalandproblem-solvingabilities.
• Proficiency in Microsoft Office and familiarity with POS / retailsystems.
• Ability to work under pressure and meet sales targets.
• Professional appearance and strong customer orientation.
• Must reside in or around Gwarinpa, Abuja.

Application Closing Date

Not Specified.