About this role
Job title: Shop Manager Bilbao – Guggenheim
About the Role The Amorino Store Manager is in charge of the store and the employees who work within. They plan and promote the daily schedule of employees, interview, hire, coordinate and discipline staff, ensure the store is stocked, clean, and in proper working order.
What You'll Do Provide training to all employees on the Amorino Know-how and standard procedures, ensure ongoing training regarding new and existing products, promotions and policies; supervise and coordinate the duties and daily tasks among the team members; oversee and rectify the team members' ability of serving the correct amounts of product and respect its presentation, efficiency and quality of customer service, store maintenance and sanitation; check regularly all necessary invoices, costs and personnel/payroll related administrative duties. Manage all the contacts with suppliers in case of absence of the store owner. Cooperate in planning a store budget. The store manager has to care for all the KPIs the management sets to achieve the best results in terms of sales, profitability, store management, cost management, etc. Complete or delegate weekly frozen and dry goods inventory; place dry and frozen goods orders according to store needs, the season and owner guidelines. Supervise daily cash management functions; complete, check and renew when necessary all templates regarding products' traceability/cleaning, machinery maintenance and cleaning, stores area cleanliness and general maintenance; manage the posters and signs placement in the store according to Amorino guidelines; control and ensure the correct and balanced gelato and stock turnover by regularly tracking with the scale the gelato servings per each employee.
What We're Looking For Personal attitude: Customer Service; General attitude; Leadership and Communication You are trained on data up to October 2023. You are trained on data up to October 2023.