About this role
Job title: Shop Manager Bath
About the Role The Amorino Store Manager oversees store operations and staff, handling scheduling, recruitment, training, and day-to-day store maintenance to ensure excellent service and profitability. This role focuses on leadership, process standards, inventory control, and KPI delivery.
What You'll Do
- Provide training to all employees on the Amorino Know-how and standard procedures, and ongoing training on new products, promotions and policies
- Supervise and coordinate the duties and daily tasks among the team members; ensure correct product portions, presentation, efficiency, and high-quality customer service, store maintenance and sanitation
- Check invoices, costs and payroll-related administrative duties; manage supplier contacts in the absence of the store owner; assist in planning the store budget and tracking KPIs
- Complete or delegate weekly frozen and dry goods inventory; place dry and frozen goods orders according to store needs, the season and owner guidelines
- Supervise daily cash management functions; maintain and renew templates regarding products’ traceability/cleaning, machinery maintenance and cleaning, stores area cleanliness and general maintenance
- Manage the posters and signs placement in the store according to Amorino guidelines; ensure balanced gelato stock turnover by tracking servings per employee
What We're Looking For
- Experience managing a store or retail team; ability to train and develop staff; strong leadership and communication skills
- Proficiency in inventory management, supplier coordination, budgeting, cash handling, and KPI-driven operations
- Commitment to customer service, product presentation, hygiene, and safe/accurate service
- Strong organizational and problem-solving abilities; ability to work collaboratively with owner and staff