About this role
About the Role A Shop Assistant Manager role at Amorino in Merida focuses on delivering exceptional customer service, sharing knowledge about gelato, coffee, desserts, and products, and helping maintain high-quality store operations in a fast-paced environment. What You'll Do
- Deliver exceptional customer service to all customers who walk through our doors
- Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
- Perform setup, cleanup, stock work and handling of food items
- Maintain high quality store operations What We're Looking For
- High school diploma, or equivalent (preferred)
- Customer service focused and solution oriented
- Fast learner, agile, and quick at hand-crafting gelato
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to work flexible schedules based on store needs
- Bi-lingual (English and Spanish) preferred