About this role
About the Role
Amorino is seeking a Shop Assistant Manager for Casablanca – Morocco Mall to deliver exceptional customer service and lead retail operations in a fast-paced gelato shop. The role involves hands-on gelato and coffee preparation, engaging customers, and maintaining quality store standards. What You'll Do
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Deliver exceptional customer service to all customers who walk through our doors
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Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
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Perform setup, cleanup, stock work and handling of food items
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Maintain high quality store operations What We're Looking For
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High school diploma, or equivalent (preferred)
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Customer service focused and solution oriented
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Need to be a fast learner, agile, and quick at hand-crafting gelato
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Ability to communicate clearly and professionally with customers and co-workers
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Ability to work flexible schedules based on store needs
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Bi-lingual