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Shop Assistant Manager

Amorino
London – Westfield Stratford
On-site

About this role

About the Role Amorino is seeking a motivated, bilingual shop assistant to join our Westfield Stratford store. The role focuses on delivering excellent customer service, hand-crafting gelato and beverages, and maintaining high-quality store operations in a fun, fast-paced environment. What You'll Do

  • Deliver exceptional customer service to all customers
  • Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
  • Perform setup, cleanup, stock work and handling of food items
  • Maintain high quality store operations
  • Hand-craft gelato flowers, specialty Italian coffee and other beverages What We're Looking For
  • High school diploma, or equivalent (preferred)
  • Customer service focused and solution oriented
  • Fast learner, agile, and quick at hand-crafting gelato
  • Ability to communicate clearly and professionally with customers and co-workers
  • Ability to work flexible schedules based on store needs
  • Bi-lingual proficiency

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