About this role
About the Role Amorino is seeking a Shop Assistant Manager for our London – Charing Cross location. The role focuses on delivering top-tier customer service in a fast-paced gelateria. The position involves assisting customers, preparing gelato and beverages, and ensuring smooth store operations. What You'll Do
- Deliver exceptional customer service to all customers who walk through our doors
- Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
- Perform setup, cleanup, stock work and handling of food items
- Maintain high quality store operations What We're Looking For
- Bi-lingual baristas and retail associates with top-tier performance
- High school diploma, or equivalent (preferred)
- Customer service focused and solution oriented
- Fast learner, agile, and quick at hand-crafting gelato
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to work flexible schedules based on store needs