About this role
About the Role We are hiring for a Shop Assistant Manager at Amorino London – Soho. The role focuses on delivering outstanding customer service, supporting gelato and beverage preparation, and ensuring smooth store operations in a fast-paced environment. What You'll Do
- Deliver exceptional customer service to all customers who walk through our doors
- Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
- Perform setup, cleanup, stock work and handling of food items
- Maintain high quality store operations What We're Looking For
- High school diploma, or equivalent (preferred)
- Customer service focused and solution oriented
- Fast learner, agile, and quick at hand-crafting gelato
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to work flexible schedules based on store needs
- Bi-lingual; fluent in two languages