About this role
Job title: Shop Assistant Manager
About the Role Amorino is a leading gelateria focused on high-quality gelato, all natural ingredients, and exceptional customer experiences. We are seeking talented bi-lingual Baristas and retail associates to join our Newcastle upon Tyne shop and help deliver outstanding service and hand-crafted gelato creations.
What You'll Do
- Deliver exceptional customer service to all customers who walk through our doors
- Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
- Perform setup, cleanup, stock work and handling of food items
- Maintain high quality store operations
What We're Looking For
- High school diploma, or equivalent (preferred)
- Customer service focused and solution oriented
- Fast learner, agile, and quick at hand-crafting gelato
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to work flexible schedules based on store needs
- Bi-lingual