About this role
Job title: Shop Assistant Manager
About the Role Amorino is a leading gelateria and is hiring a Shop Assistant Manager in Monterrey. The role focuses on delivering outstanding customer service, knowledge of gelato and coffee, and hands-on food prep while maintaining high-quality store operations in a fast-paced environment.
What You'll Do
- Deliver exceptional customer service to all customers who walk through our doors
- Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products
- Perform setup, cleanup, stock work and handling of food items
- Maintain high quality store operations
What We're Looking For
- High school diploma, or equivalent (preferred)
- Customer service focused and solution oriented
- Bi-Lingual (Spanish/English) preferred
- Fast learner, agile, and quick at hand-crafting gelato
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to work flexible schedules based on store needs