Shipping/Material Handling Supervisor

About the Role

The Shipping & Material Handling Supervisor oversees all shipping, receiving, storage, and material movement activities within the Wilmington manufacturing plant. This role ensures accurate, timely, and cost-effective handling of raw materials, work-in-process, and finished goods while maintaining safety, quality, and productivity standards. The position works cross-functionally with Engineering, Maintenance Engineering & Technology (MET), Planning, and Customer Service to support equipment reliability, storage capacity planning, and error-free customer shipments. What You'll Do

• Supervise daily shipping, receiving, warehouse, and material handling operations to ensure efficient workflow and on-time customer deliveries

• Lead, train, schedule, and evaluate material handlers, forklift operators, and shipping personnel

• Ensure accurate inventory movement, staging, and transaction processing within ERP/WMS and ASRS systems

• Work closely with the Planning organization and Customer Service in Corning, NY to achieve targets for KPIs including error-free customer shipments and adherence to delivery commitments

• Ensure adequate storage capacity planning and maintain ASRS storage projections for Wilmington Plant finished goods inventory

• Coordinate with Engineering and MET to support the implementation of equipment changes, upgrades, and process improvements

• Direct MET and warehouse technicians with daily troubleshooting and repair of warehouse and material handling equipment, including ASRS, conveyors, and forklifts

• Oversee loading and unloading of trucks (IB freight & receiving), verifying quantities, condition, and shipping documentation

• Enforce safety policies, OSHA requirements, and proper operation of material handling equipment

• Maintain organized warehouse and storage areas to support safe and efficient material flow

• Partner with planning team to achieve business performance metrics, including ship-to-promise, ship-to-request, error-free shipments (PPM), on-time delivery, inventory accuracy (cycle counts), and labor efficiency; identify trends and implement corrective actions as needed

• Coordinate with procurement teams to investigate and resolve shipment discrepancies, inventory issues, and equipment-related disruptions

• Support continuous improvement initiatives, including Lean manufacturing, 5S, and waste reduction activities

• Ensure compliance with company policies, quality standards, and customer requirements What We're Looking For

• Experience supervising shipping, receiving, warehousing, and material handling operations in a manufacturing environment

• Strong leadership and people-management skills with ability to train and evaluate staff

• Proficiency with ERP/WMS systems and ASRS; familiarity with conveyors and forklift operations

• Ability to collaborate effectively with Planning, Customer Service, Engineering, and MET

• Skills in storage capacity planning and finished goods inventory management; attention to detail and accuracy in cycle counts

• Experience with loading/unloading trucks and verifying shipping documentation; knowledge of safety requirements (OSHA)

• Proactive problem-solving and a continuous improvement mindset (Lean, 5S, waste reduction)

• Strong communication and organizational skills for cross-functional work in a fast-paced environment

• Experience or exposure to logistics/supply chain concepts preferred Nice to Have

• Experience applying Lean manufacturing principles, 5S, and waste reduction in warehouse operations Compensation & Benefits

Not disclosed in the posting