Shipping & Logistics Coordinator

Shipping & Logistics Coordinator

We are seeking a highly organized and detail-oriented Shipping & Logistics Coordinator to oversee daily inbound and outbound shipment activities. This position plays a critical role in ensuring accurate freight coordination, timely deliveries, shipping documentation management, and effective communication with customers, carriers, and internal teams.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while maintaining accuracy and exceptional follow-through.

Key Responsibilities

• Coordinate and schedule LTL, FTL, local deliveries, will-call pickups, and direct shipments

• Verify delivery locations and site requirements using tools such as Google Maps and Street View

• Confirm shipping specifications, including residential vs. commercial delivery, dock availability, liftgate requirements, limited access locations, and appointment scheduling needs

• Obtain, compare, and evaluate freight quotes from multiple carriers and brokers

• Negotiate transportation rates, transit times, and service options to support operational needs

• Maintain accurate shipment records, notes, attachments, and supporting documentation within Sage 50

• Prepare and organize shipping documents, including packing slips, labels, bills of lading (BOLs), packing details, and related records

• Partner with warehouse personnel, customer service, accounting, carriers, and customers to ensure smooth order fulfillment

• Monitor shipment status and proactively follow up on tracking, delivery appointments, PODs, freight claims, redeliveries, and exceptions

• Process shipments through FedEx, UPS, and other carrier systems as needed

• Required Qualifications

• Minimum 2 years of experience in shipping, logistics, freight coordination, dispatch, order processing, or a related operations role

• Experience coordinating LTL and FTL freight shipments

• Strong proficiency with Microsoft Excel, Outlook, and general business software

• Excellent verbal and written communication skills

• Strong organizational skills with exceptional attention to detail

• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines

• Reliable attendance and punctuality with a proven track record of dependability

• Comfortable working in a collaborative office and warehouse environment

• Experience using Sage 50, Peachtree, QuickBooks, or similar ERP/order management systems

• Preferred Qualifications

• Experience with FedEx Ship Manager, UPS WorldShip, or similar shipping platforms

• Background negotiating freight rates and transportation services with carriers and brokers

• Knowledge of shipping documentation, including BOLs, PODs, freight tracking, and transportation records

• Experience working closely with warehouse teams, trucking companies, and third-party logistics providers

• Experience within distribution, manufacturing, construction products, building materials, or related industries

• Bilingual English/Spanish skills are a plus