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Shift Supervisor

HelloRache
Ithaca, New York, United States
On-siteUSD 17 - 19 / hour

About this role

Job title: Shift Supervisor

About the Role Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

What You'll Do

  • Ability to fulfill all duties listed for a Customer Experience Advocate
  • May carry out all opening and closing procedures in the absences of store management
  • May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
  • May represent management in resolving customer service issues
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

What We're Looking For

  • Education: Minimum: High School Diploma (or currently enrolled) or GED; Preferred: AS Degree or Higher
  • Experience: Preferred: 2 or more years previous experience in related position
  • Special Conditions of Employment: Drug test; Initial and continuous exclusion and sanction/disciplinary monitoring; Any and all additional eligibility requirements based on the specific position
  • Must pass drug test and complete mandatory training

Nice to Have

  • AS Degree or Higher (preferred)
  • 2+ years of related experience (preferred)

Compensation & Benefits

  • Salary range: $17.00-$18.50 per hour
  • The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

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