About this role
Job title Shift Manager
Job Objective(s)
- Direct and coordinate the activities of employees engaged in the production and loading of goods such as Loaders, Pallet setters and conveyor workers.
- Recommend or execute personnel actions, such as hirings, evaluations, or promotions.
- Maintain operations data, such as time records, production, expense and prepare production reports for the management.
- Ensure the production and logistics process remains smooth and efficient by monitoring operation workers and organizing work flow.
Duties & Responsibilities
- Recruitment of factory operatives.
- Orientation and training of new operatives.
- Plan and establish work schedules, assignments, and production sequences to meet production goals i.e meeting up daily targets in both conveyor and loading sections.
- Set standards and specified targets for new operatives
- Enforcement of Client/TDL rules and regulations
- Direct and coordinate the activities of operatives.
- Keep records of employees' attendance and hours worked.
- Hourly report recording of work done.
- Taking daily records of total numbers of trucks/trailer loaded.
- Maintain the security of all information entrusted to you and all members of staff
- Enforce safety policies and procedures to decrease potential injuries for employee on the job. [Adherence to the usage of P.P.E(s)]
- Proper documentation of operational activities i.e. (ensuring reconciliation of activities between Client and TDL).
- Other official tasks assigned
- Note: In the event of supervisory negligence / poor monitoring that affects the company (TDL), you shall bear the cost.
Key Performance Indicators
- Revenue Growth
- Cost Reduction
- Audit Defect Rate Compliance
- Provision of adequate manning & Training
- Turn-around time, Issue Resolution & Quality Rate
- Adherence to policies, procedures & processes
- Strategic initiatives
- Daily recording and documentation of operational activities
- Ensure 0% incidence of protest/negative report
- Customer Satisfaction & Retention
Job Requirements
- Education:
- Minimum Education: First Degree / National Diploma is mandatory.
- Experience:
- Minimum experience: 2 - 3 years of experience.
- Key Competency Requirements:
- Knowledge.
- Industry knowledge.
- Industrial relations.
- Business performance.
- Ability to handle multiple and sometimes conflicting priorities.
- HR policies and procedures.
- Skill / Competencies:
- C