About this role
About the Role
Kwik Trip is seeking a Shift Manager in the Rochester Area to lead store operations, deliver exceptional customer service, train coworkers, and help achieve daily goals. You will set the example for service, troubleshoot issues, and support merchandising and store cleanliness.
What You'll Do
- Delegate tasks and train coworkers to maintain high standards.
- Resolve customer complaints and troubleshoot register or transaction issues.
- Set the example for outstanding customer service and ensure the team meets daily goals.
- Assist with merchandising and maintain a clean, inviting store environment.
- Motivate and lead team members to complete tasks and meet performance goals.
- Help ensure safe lifting and operations, including lifting up to 50 lbs and standing 8-10 hours per day.
- What We're Looking For
- Great people skills and ability to communicate effectively.
- Enjoy a fast-paced retail environment.
- Strong problem-solving skills and ability to shift priorities quickly.
- Desire to help others and provide excellent service.
- Commitment to maintaining a clean and inviting store.
- Minimum 6 months of retail experience including customer service and money handling.
- Ability to motivate others to complete tasks and reach goals.
- Physical ability to lift up to 50 lbs and stand/walk for 8-10 hours per day.
- Compensation & Benefits
- Pay range: $19.00 to $23.79 per hour.
- 40% of pre-tax profits shared with coworkers, with bonuses ranging from 8-12% of gross annual wage based on profitability.
- Comprehensive benefits package including health insurance, 401k, paid time off, and more.
- Kwik Trip is a Top Workplace and a family-owned company committed to treating coworkers and guests with respect.