About this role
Job title: Shift Manager
About the Role The Shift Manager is responsible for helping run daily restaurant operations, supporting the General Manager and/or Assistant Manager, and ensuring each shift runs smoothly while delivering exceptional customer service.
What You'll Do
- Help support General/Assistant Manager to ensure smooth shift operations.
- Lead and train team members through performance and training initiatives.
- Maintain high-quality customer service to keep guests returning.
- Assist with daily operations, scheduling, and communications with staff.
- Uphold safety, cleanliness, and adherence to brand standards.
What We're Looking For
- Minimum 1 year of Quick Service Restaurant (QSR) experience.
- High School Diploma or GED preferred.
- Familiarity with POS system; ServSafe certification preferred.
- Availability to work evenings, holidays, and weekends.
- Strong team leadership and conflict resolution skills.
- Excellent written and verbal communication; ability to manage staff and guest interactions.
- Ability to withstand the physical demands of a restaurant (lift up to 70 lbs, stand for long periods).
Nice to Have
- ServSafe certification (if not already included) may be a plus.
- Additional training or leadership experience.
Compensation & Benefits
- Salary: $10-$14 per hour
- Benefits include 401K, HSA, medical, dental, vision, disability, and life insurance; Paid Training; Early Wage Access; No-cost perk program; Opportunities for advancement and growth.
- We are an Equal Opportunity Employer.