About this role
About the Role The Shift Leader, Operations Quality will manage and supervise the Operations Quality organization on shift level, ensuring adherence to defined objectives and KPIs. The role drives continuous improvement in performance, governance and service delivery within the on-site team in Bizerte, Tunisia. What You'll Do
- Manage and supervise the Operations Quality org unit according to defined objectives and KPIs
- Identify potential for improvement, offer consulting and contribute to improvement of service delivery
- Take responsibility for standard & governance adherence and process execution
- Lead direct reports, plan regular team activity to cover all activity stages and respond to requests
- Define team members' objectives, tasks and responsibilities; provide clear instructions, monitoring and evaluation
- Identify training and development needs of direct reports; support subordinates' professional development and applying newly acquired knowledge
- Propose and apply measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth
- Maintain functional accountability for Operations Quality on shift level What We're Looking For
- Experience leading an Operations Quality team in a manufacturing/automotive environment
- Ability to define objectives, monitor results, and provide coaching and development
- Strong governance, process execution and standard adherence
- Skill in identifying improvement opportunities and driving service delivery enhancements
- Capability to manage scheduling, plan activities across all stages, and respond to requests
- Excellent communication and leadership skills; change management and succession planning experience