Shift Leader

About the Role The Shift Leader reports to the General Manager and Assistant Managers and is responsible for planning, directing, and coordinating the operation of a single Chili's restaurant, including supervision of hourly Team Members. What You'll Do

• Support all restaurant operations and uphold quality of the product and customer service.
• Model performance and hold Team Members accountable to operational and quality standards.
• Assign duties and responsibilities based on work requirements.
• Practice safe food handling procedures to ensure compliance with local health standards and Steritech readiness.
• Administer kitchen setup by creating prep sheets, stations, and cleaning duties.
• Foster open communication between Team Members and Management.
• Interview candidates and oversee training of hourly Team Members.
• Train, retain, and develop Team Members to take on larger roles.
• Communicate with Team Members, guests, vendors, and other personnel for various needs.
• Follow operational systems, such as the Manager Timeline, and perform quality Line Checks.
• Assist management in monitoring food and beverage preparation, receiving, and storage.
• Attend Manager and Certified Trainer meetings.
• Drive business results by using Chili's systems to effectively control costs.
• Drive guest engagement within the restaurant and rectify guest complaints.
• Perform basic register functions including voids, comps, discounts, and other table maintenance.
• When needed, may perform the duties of a food server, expediter, line cook, busser, or food runner. What We're Looking For
• Dependable team player who thrives in a fast-paced environment and has strong multitasking skills.
• Ability to verbalize clearly with guests and Team Members.
• Ability to stand/walk for the full shift and frequently reach, bend, stoop, and wipe.
• Capable of lifting and carrying up to 70 lbs, up to 20 times per shift, and placing items on high shelves or in walk-in coolers/freezers.
• Willing to work in damp, hot environments and use sharp knives, slicers, and other kitchen machinery. Compensation & Benefits
• Hourly wage: $16.00 – $18.00 per hour.
• Benefits may vary by location.
• Location: LaVista, NE. This Chili's location is operated by an independent franchise owner.