Sheriff’s Support Specialist III

Sheriff\u2019s Support Specialist III

Sheriff\u2019s Support Specialist III - Sheriff\u2019s Office

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locations

Sheriff Headquarters

time type

Full time

posted on

Posted Yesterday

job requisition id

R004266

Job Summary

The Sheriffs Support Specialist III performs a variety of responsible and sensitive work and maintains the confidentiality and security of information as required by law. Will interpret, apply, explain, and adhere to policies, regulations, and laws applicable to the Public Records Act. Perform multiple duties simultaneously and accurately under strict timelines. Operate computers, printers, scanners and use applicable software to enter and retrieve data; establish and maintain effective relationships with those contacted in the course of work; research and analyze complex information and communicate effectively, both orally and in writing.

This position requires the ability to focus on reading for long periods of time, strong attention to detail and documentation, multi-tasking and the ability to prioritize and complete various tasks within specific statutory deadlines, while continuing to process other requests and tasks. Additionally, this position will be exposed to records which may contain sensitive and/or graphic content in written, audio, and video materials.

The current openings for Support Specialist III are in the Public Disclosure Unit, which processes requests for records in accordance with the Washington Public Records Act. This position also assists with review, analysis, and redaction of body-worn camera videos.

The typical schedule for this position is day shift weekdays (Monday-Friday); some overtime may be required. Hybrid remote schedule possible after successful completion of training.

Potential other assignments for this classification are Accreditation, Drug Task Force, HR & Training, Offender Registration, and Civil Process.

Clark County Washington is a growing and diverse community. The Sheriff's Office values our communitys diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds are highly encouraged.

These positions are represented by the Sheriffs Support Guild.

The Sheriffs Office operates on a 24-hour, 7-days a week basis. Assignments and scheduling are based on a seniority bidding process.

Sheriffs Support Specialist recruitments are governed by State Civil Service laws, which require specific recruitment procedures.

This recruitment will be used to create an eligibility list to fill the available vacancies within the Sheriffs Office.

Please see the Civil Service Process website for additional insight into Sheriff\u2019s Office qualifications. (https://www.clark.wa.gov/human-resources/civil-service-process )

First review of candidates will be November 6. This recruitment may close at any time after November 6 without notice.

Qualifications

• High school graduate or GED.
• United States citizenship or Permanent Resident Alien required.
• Two to four years of college or business school training is highly desirable.
• Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; multi-line telephone, email and internet, word processing, spreadsheet, database and other computer applications, records management, accounting and others.
• Experience in law enforcement, corrections or public services highly desirable. However, this expertise is not required at entry into the classification.
• Prior experience with response to public records requests strongly desired.
• Proficiency with MS Word, Outlook, and Excel and significant experience with other applications including spreadsheet and database management systems.
• Strong oral & written communications and interpersonal skills.
• Strong attention to detail.
• Experience involving significant interaction with the public, law and justice agencies, and other local government preferred.
• Ability to obtain notary public status for some specialized positions such as Civil Division within the Sheriffs Office.
• Certain assignments may require cashiering and basic bookkeeping skills.

Knowledge of:

• General office procedures and practices.
• Pertinent federal, state, and local laws which govern access to public records, privacy, and records retention preferred.
• Advanced problem-solving based on guidelines and procedures.
• Advanced proficiency in applicable computer applications.
• Effective business/legal correspondence including spelling, grammar and punctuation.
• Legal definitions and terminology.
• Functions and terminology used by the law and justice system.
• Education or equivalent experience in video editing.

Ability to:

• Interpret, apply, explain, and adhere to policies, regulations, and laws.

• Analyze and interpret requests for records.

• Operate video and audio editing software.

• Establish and maintain cooperative and effective working relationships.

• Work in a manner consistent with the Clark County Sheriffs Office principles.

• Master the more complex services and functions.

• Effectively guide and assist other employees.

• Evaluate and improve service delivery through enhancement of procedures, systems, organizational approaches and record keeping.

• Develop and demonstrate effective customer service techniques for in person and over the phone contacts.

• Communicate effectively in written form.

• Demonstrate precision and high attention to detail.

• Maintain confidentiality.

• Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of hire.

• Obtain certification under Washington Association of Public Records Officers within 3 years of hire; some travel may be required for training courses.

• Selection Process

• Application Review: Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

• Skills Testing: (Pass/Fail based on an average score of 65%) - A combination of computer skills testing and a general knowledge exam may be required. Minimum passing score of 65% is required. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

• Oral Board Interview (Weighted 100%) - Questions will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Minimum passing score of 70% is required. The oral board will consist of a three-member interview panel who will ask the same position-related, pre-established written questions of all candidates. Panelist evaluations are averaged to determine candidate interview scores.

• Eligibility List: All candidates who successfully pass the oral board interview will be placed onto the Clark County Civil Service eligibility list for the Sheriffs Office Specialist II position. The Civil Service Commission will review and certify the list to be in effect for one year from the date of list certification.

• Background Investigation *: Involves a comprehensive investigation based on information provided by finalists personal history statements (from high school years forward).

• Selection Interview aka Rule of Five: Periodically the top five candidates from the eligibility list will be invited to participate in the Sheriffs selection interview. (Note: All offers of employment are contingent on successfully passing a drug test and a polygraph exam).

• Post Offer Process: Selected candidates will be given a polygraph exam, and be drug tested.

• *The Background Standards for public safety positions in the Clark County Sheriffs Office (CCSO) reflect the very high standards demanded of candidates for public safety job classifications and safety sensitive positions within county service. They are designed to identify the kinds of behaviors which are required of public safety officers serving the citizens of Clark County.

• Each candidate's past choices, judgments, and behaviors will be compared to these demanding standards. Candidates who fall short of demonstrating consistently sound decision making, maturity, and responsible past behaviors in each of these areas will not be further considered for employment in these critical positions. Each Standard represents an area that is essential for success in public safety employment.

• CCSO identifies and selects only those individuals with the highest chance of success in their training and in continuing employment in these critical positions. Candidates are asked to critically assess the