Session Caseworker, House Democratic Caucus

Session Caseworker, House Democratic Caucus

The Washington State House Democratic Caucus (HDC) consists exclusively of the Democratic members of the Washington State House of Representatives. Our caucus staff team is comprised of administrative, policy and communications professionals supporting HDC members in their legislative activities. Policy analysts provide analysis, research and legislative strategy advising in their respective policy areas to all House Democrats. Communications specialists help members of the HDC communicate with their district, the media, interested parties and the general public about policies considered and passed by the Legislature. Legislative Assistants staff and manage individual member offices. HDC caucus staff share a passion for public service, a commitment to addressing inequities in partnership with community, and for improving the way Washington delivers services to its residents.

We believe that honoring diversity, equity, and inclusion means that as an organization, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures, and attributes, can Washington State House of Representatives employees achieve their fullest potential and best advance the goals and mission of the House of Representatives.

Duties

• Position Profile:
• The Session Caseworker provides assistance to constituents by liaising with state and local agencies and service providers on behalf of legislative offices. Daily work is overseen by the Casework Coordinator and Legislative Assistant Director.
• This position is full-time, temporary, and exempt from civil service laws. Anticipated begin date is December 14, 2026 and end date is April 26, 2027. This position does not include benefits.

How You'll Be Expected to Contribute:

• Work with Casework Coordinator and Legislative Assistants to identify, plan, complete and close cases
• Communicate with state agency liaisons, local governments, and nonprofit service organizations to find options and facilitate solutions
• Represent member offices to constituents, agencies, and non-governmental organizations regarding casework
• Represent each office as instructed by applying polite, confidential, efficient and effective communication and problem solving skills
• Provide written updates to member offices and Casework Coordinator as required
• Maintain organized, detailed casework logs and case files in accordance with public record retention requirements
• Provide occasional coverage support to member offices, which may include greeting visitors, ushering appointments in and out, answering phone calls, and meeting with constituents

Qualifications

The Successful Candidate Will Meet These Qualifications:

• Proven problem-solving abilities
• Knowledge of state and local government agency functions and services, and judicial structure
• Highly organized and able to perform detailed tasks accurately and efficiently under time constraints
• Able to prioritize a wide variety of short- and long-term tasks from multiple individuals
• Effective and culturally competent communicator
• Strong writing, editing, and oral communication skills, including knowledge of standard format and protocol for professional correspondence
• Ability to uphold legislative decorum, exercise professional judgment, and maintain confidentiality

Additional Desirable Qualifications:

• Handle sensitive cases and respectfully communicate with constituents experiencing crisis

• Listen, problem solve, and communicate with kindness and empathy

• Bilingual a plus

• Persistent and resourceful in conducting research and problem solving

• Prior experience or training in casework, social work, or working for elected officials

• Prior legislative, office management, and administrative support experience

• Proficiency in Microsoft Word and Outlook email and calendar functions

• Note: Diverse backgrounds in education and experience could be successful in this role and will be considered. Candidates with any combination of experience that demonstrates the ability to perform the work will be considered.

Conditions of Employment/Working Conditions:

• This position requires an onsite/in-person presence during session and must be able to frequently work more than 40 hours per week which will include evening, weekends, and holidays during legislative sessions.