About this role
Where you fit?
The ServiceNow Software Engineer is a key member of Shell’s Agile DevOps team, responsible for the development, configuration, maintenance, and integration of ServiceNow solutions. This role spans the full software development lifecycle, including design, programming, deployment, and decommissioning of software and third-party packages.You will serve as a technical expert for the ServiceNow modules under your care, ensuring robust support and continuous improvement of the platform.
What you’ll be doing?
Deliver software solutions across the full SDLC: design, development, deployment, and maintenance.Support and enhance ServiceNow modules such as ITSM, SecOps, and the overall Platform capabilities.Perform bug fixes and implement enhancements within Agile sprints.Participate in platform upgrades and new feature rollouts.Collaborate with PO, SOM, Architecture, and other natural team members for effective delivery.Maintain alignment with SDLC best practices.
What we need from you?
Bachelor’s degree in IT or related field.Strong software engineering background with 4–7 years of experience.Proficiency in:HTML5, CSS, AJAX, .Net, Java, Webservices, Glide RecordClient & Server-side scripting, API integrations, ACL debuggingExperience with SaaS platforms, COTS software, and ServiceNow scripting.Familiarity with Agile/DevOps methodologies, CI/CD, and iterative development.Strong communication and collaboration skills in a global, virtual environment.Hands-on experience with ServiceNow administration, scripting, and integration.Development experience in ITSM and SecOps
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best i