About this role
Key Responsibilities
- Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
- Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
- Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
- Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
- Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
- Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.
Requirements
- Qualifications
- Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer.
- Technical Skills:
- Proficient in JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting languages.
- Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
- Familiarity with ServiceNow IntegrationHub and Flow Designer.
- Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
- Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication skills in English.
- Ability to work independently in a remote setting.
Qualifications
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Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer.
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Technical Skills:
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Proficient in JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting languages.
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Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
-
Familiarity with ServiceNow IntegrationHub and Flow Designer.
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Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
-
Soft Skills:
-
Strong problem-solving and analytical skills.
-
Excellent communication skills in English.
-
Ability to work independently in a remote setting.
-
Soft Skills
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Strong problem-solving and analytical skills.
-
Excellent communication skills in English.
-
Ability to work independently in a remote setting.
-
Preferred Qualifications
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Experience with Agile/Scrum methodologies.
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Familiarity with ITIL processes and best practices.
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Knowledge of ServiceNow Performance Analytics and Reporting.
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Experience in developing custom applications on the ServiceNow platform.
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Job Category: Client Delivery
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Job Type: Full Time
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Job Location: Mexico