ServiceNow Developer (ID: 3849)

Job title: ServiceNow Developer (ID: 3849)

As a ServiceNow Developer, you will:

• Design, develop, configure, and maintain ServiceNow solutions across modules including ITSM, ITOM, HRSD, SecOps, GRC, and CSM.
• Develop custom applications, workflows, UI policies, business rules, client scripts, and script includes using JavaScript and ServiceNow APIs.
• Implement and configure integrations with third-party systems using REST, SOAP, Integration Hub, and MID Server.
• Translate business and technical requirements into scalable, best-practice ServiceNow solutions.
• Participate in all phases of the Software Development Lifecycle (SDLC), including design, development, testing, deployment, and support.
• Conduct code reviews and ensure adherence to ServiceNow development standards and best practices.
• Support platform administration, patching, upgrades, and instance management across development, testing, and production environments.
• Collaborate with architects, analysts, and stakeholders to deliver secure and efficient solutions.
• Produce and maintain technical documentation, including design specifications, test plans, and operational runbooks.
• Provide third-line support for incidents, problems, and change requests related to the ServiceNow platform.
• Work within secure environments while adhering to established security and data handling protocols.

What You Bring to the Table:

• 3+ years of experience as a ServiceNow Developer with hands-on development across multiple ServiceNow modules.
• Strong expertise in JavaScript, Glide API, business rules, client scripts, UI actions, script includes, and Flow Designer.
• Experience with ITSM modules, including Incident, Problem, Change, Request, and CMDB.
• Solid knowledge of ServiceNow integrations using REST APIs, SOAP services, Integration Hub, and MID Server.
• Hands-on experience with Update Sets, Automated Test Framework (ATF), and instance cloning.
• Good understanding of ITIL v3/v4 processes and their implementation within ServiceNow.
• Experience working within Agile/Scrum delivery environments using tools such as Jira and Confluence.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Active SC Clearance is mandatory.

You Should Possess the Ability to:

• Design and implement scalable ServiceNow solutions aligned with business requirements.
• Develop and maintain complex workflows, automations, and integrations.
• Diagnose, troubleshoot, and resolve complex platform issues efficiently.
• Collaborate effectively with both technical and non-technical stakeholders.
• Manage competing priorities while delivering high-quality solutions within deadlines.
• Follow ServiceNow development standards, governance frameworks, and security requirements.
• Support continuous improvement initiatives through automation and process optimization.
• Work independently and as part of a cross-functional Agile team.

What We Bring to the Table:

• Opportunity to work on large-scale ServiceNow implementations across diverse modules.
• Exposure to complex integration, automation, and digital transformation projects.
• Collaborative environment with experienced architects, analysts, and technical specialists.
• Opportunities to work with modern ServiceNow technologies, best practices, and Agile delivery methodologies.
• Professional growth through exposure to secure and highly regulated environments.