About this role
Alldus
Our client, a leading banking organization, is hiring an experienced ServiceNow CSM Developer to join a growing team delivering innovative Customer Service Management solutions. If you’re passionate about designing and developing ServiceNow CSM applications, collaborating with stakeholders, and delivering high-quality enterprise solutions, we’d love to hear from you.
Responsibilities
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Design, develop, and configure solutions within the ServiceNow Customer Service Management (CSM) platform.
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Build and customize workflows, integrations, and automations.
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Collaborate with business stakeholders to gather and translate requirements into technical solutions.
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Develop scalable, maintainable, and high-performing applications following ServiceNow best practices.
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Support testing, deployments, and ongoing platform enhancements.
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Troubleshoot issues and provide technical expertise throughout the project lifecycle.
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Skillset
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Proven experience developing within the ServiceNow platform.
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Strong hands-on experience with ServiceNow Customer Service Management (CSM).
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Proficiency in JavaScript, Flow Designer, IntegrationHub, REST/SOAP APIs, and ServiceNow scripting.
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Experience with integrations and platform customization.
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Strong communication and problem-solving skills.
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ServiceNow certifications are a plus.
Location
- Candidates must currently reside in one of the following states:
- Ohio
- Florida
- Tennessee
- Kentucky
- North or South Carolina