ServiceNow Architect Senior Solution Architect (TS) X4

ServiceNow Architect Senior Solution Architect (TS) X4

Responsibilities

• Own and evolve the ServiceNow platform’s technical architecture, strategy and long-term roadmap.

• Lead the design of major platform upgrades, new module deployments and complex integrations across the ServiceNow ecosystem.

• Develop and enforce engineering standards, security controls, architectural guidelines and governance practices aligned with federal requirements.

• Convert business and mission-critical requirements into secure, scalable and maintainable ServiceNow solutions.

• Assess emerging ServiceNow products and capabilities, recommending appropriate technologies and features for adoption.

• Provide technical direction, mentorship and architectural guidance to senior and mid-level ServiceNow developers.

• Partner with federal customers, stakeholders, program managers and delivery teams throughout the solution lifecycle.

• Review technical designs and high-risk platform changes to maintain quality across implementations and upgrades.

• Ensure all solutions satisfy federal requirements relating to security, compliance, auditability, reliability and performance.

• Promote continuous platform improvement by addressing technical debt and advancing the overall ServiceNow environment.

• Skillset

• Active Top Secret security clearance is essential.

• ServiceNow Certified System Administrator (CSA) certification.

• CompTIA Security+ and ServiceNow Certified Application Developer (CAD) certifications are highly desirable.

• Additional ServiceNow credentials, such as Certified Technical Architect (CTA) or relevant Certified Implementation Specialist (CIS) certifications, would be a plus.

• Extensive experience designing and implementing ServiceNow solutions across large, complex enterprise environments.

• Demonstrated success leading technical strategy for major platform upgrades and multi-module implementations.

• Advanced knowledge of ServiceNow architecture, security, integrations, development standards and platform best practices.

• Proven ability to design scalable ServiceNow architectures and effective enterprise governance frameworks.

• Experience supporting federal or Department of Defense customers, with knowledge of relevant security, compliance, and audit frameworks is a bonus.

• Excellent stakeholder engagement, communication and technical leadership skills.