About this role
Job title: Service Technician
About the Role We are seeking a Service Technician to travel to customer locations, access equipment, and perform routine maintenance. The role involves installing and testing products, and providing customers with instructions on proper usage, ensuring equipment operates correctly and safely. The position emphasizes strong technical and mechanical skills and promoting the company's services.
What You'll Do
- Travel to customers' locations, access equipment, and perform routine maintenance.
- Install and test products and provide customers with instructions on proper usage.
- Use diagnostic tools to identify issues and evaluate information.
- Fix defective or broken products or order necessary parts to replace faulty components.
- Promote the company's services.
- Maintain your technical and mechanical skills.
What We're Looking For
- Willingness and ability to travel to customer locations.
- Technical and mechanical aptitude with the ability to install, test, diagnose, and repair products.
- Strong problem-solving and troubleshooting skills.
- Good communication and customer service skills.
- Ability to order parts and manage equipment maintenance as needed.
- Self-motivated with a commitment to keeping technical skills up to date.