About this role
Job title: Service Technician - Installation
About the Role As a Service Technician for Esler Companies – Renewal by Andersen you're a professional craftsperson who is experienced in remodeling, finish carpentry, or installing windows in homes of all shapes, sizes, and styles. This is a customer facing role, you must be dedicated to working with homeowners.
What You'll Do
- Perform assessments and services based on job site evaluations for windows and doors that need attention, whether it is due to installation or manufacturing.
- Understand correct installation process and proper functioning of windows and doors for evaluation.
- Resolve service calls accurately and efficiently.
- Travel to customers' homes to assess and repair our products.
- Fill out appropriate warranty paperwork and submit in a timely manner.
What We're Looking For
- Experience as a service technician or finish carpenter preferred.
- Excellent customer service and communication skills.
- Highly organized and comfortable with Apple products.
- Ability to install a window or door from start to finish, including trim work.
- Valid US Driver’s License.
Compensation & Benefits
- Pay $23 - $24 hourly.
- Benefits: Medical, Dental, and Vision Insurance; Teammate Assistance Plan; Tuition Reimbursement; 401k with 50% match up to 6% of your annual pay; Paid Time Off; Company Paid Holidays; Paid Volunteer Time; and more!