About this role
This job posting is for our subsidiary in Benelux (located in Velp).
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Ensuring optimal customer service after delivery of the goods
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Providing support for troubleshooting, functional testing, and advanced use of the equipment
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Receiving customer complaints
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Installing, maintaining, and repairing equipment in accordance with GMP guidelines
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Conducting internal and external training for customer
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Assistance with the creation of service manuals
Requirements
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Expertise in electrical and mechanical installation, automation, and electronics
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Basic knowledge of fluid mechanics, chemistry, and biotechnological processes
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Experience repairing electrical and mechanical equipment
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Ability to read and understand electrical and mechanical schematics
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Understanding of computer-based automation systems and computer network configuration
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Proficient in using Office tools such as Outlook, Word, Excel, and PowerPoint
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Experience working with an ERP system
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Proficiency with TCP/IP networks and infrastructure
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Dutch and English both written and spoken. French and German are a plus
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You can expect an interesting, challenging, and varied role in a dedicated and well-coordinated team. Modern working conditions and a flexible working time model are a matter of course for us.
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If we have sparked your interest, we look forward to receiving your complete application documents. Please note that incomplete application documents cannot be considered in the process.
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INFORS HT
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Oktavia Chandra
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Country Manager Benelux