Service Specialist - Zawar Mine

Epiroc

Job Posting: Service Specialist - Zawar Mine

Roles & Responsibilities:

1. Schedule and Preventive Maintenance Planning: Developing maintenance schedules and documentation. Reviewing and updating maintenance procedures.
2. Performing regular system checks to ensure all components are functioning correctly.
3. Training and Development: Training junior technicians or new employees. Staying updated with the latest technologies and methodologies in maintenance. Keeping up-to-date to team with the latest advancements in engine technology and maintenance techniques.
4. Inventory Management: Managing spare parts and tools inventory. Ensuring that all necessary components are available for any sudden repairs or maintenance tasks. Coordinating with planning and maintenance team for the timely procurement of parts.
5. Technical Support and Troubleshooting: Providing technical support to running team or Fleet owners. Troubleshooting and diagnosing issues when the engines are not in active use. Developing troubleshooting guides and SOP/SMP.
6. Compliance and Safety Checks: Keeping records of safety checks and compliance documentation. Conducting safety audits and implementing necessary changes.
7. Focus Improvement Project (FIP): Leading or participating in special projects related to engine systems. Coordinating with various departments to achieve project goals. Monitoring project progress and making necessary adjustments.
8. Data Analysis and Reporting: RCA for Failures and raise failure report to Technical Team. Analyzing engine performance data to identify trends and potential issues. Creating detailed reports for management and operational teams.
9. Using data to improve maintenance strategies and operational efficiency. Observing trends or patterns that may indicate potential future issues.
10. Ensure Daily Machine Trackers, KPI Dashboard, Daily Shift Report, Trackers and compliance, Breakdown/Backlog Notification update in BPCS as well as in SAP.
11. All Statutory Documentations Update.
12. Support Planning and Maintenance Team with proper availability of Job Card and other related documentation. Record Keeping with PPT for reviews and compliances.

Qualification, Skills and Experience:

1. BE/Diploma in Mechanical/Electrical and 5 to 8 years' experience with exposure in Underground mines in a similar role.
2. Well Experience with SHE standard and guidelines.
3. Technical Competent on HEMM Underground machinery.
4. Having good knowledge of MS Office, particularly Excel, Word, and PowerPoint, along with strong presentation skills.
5. Communication Skills, Analytical Skills, Interpersonal Skills, Problem-Solving Skills, Attention to Detail, Teamwork and Collaboration, Adaptability, Critical Thinking, Time Management, Problem Ownership, Risk Management, Customer Focus.
6. Exposure to Failure Analysis (FMEA & RCA), Reliability and Sustainability Engineering. Understanding and applying reliability metrics such as Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and failure rate analysis.

Key competencies required for this role:

1. Service Specialist have to ensure and remains productive and ready to respond when needed, contributing to the overall efficiency and reliability of the Fleet performance.
2. Analytical Mindset: Approaching problems with logic and reasoning, and systematically evaluating evidence to arrive at sound conclusions.
3. Problem-Solving Orientation: Being proactive in identifying and addressing reliability issues, rather than waiting for them to escalate.
4. Resilience: Persevering in the face of challenges and setbacks and demonstrating determination to solve complex reliability problems.
5. Thoroughness: Paying close attention to details when analysing data, conducting tests, or assessing potential failure modes ensures accuracy and reliability in findings.
6. Investigative Nature: Having a natural inclination to explore and understand how systems work and why failures occur fosters continuous improvement and innovation.
7. Outcome-Oriented: Focusing on delivering tangible results and improvements in product reliability, rather than just completing tasks.
8. Self-Development: Actively seeking opportunities to expand knowledge and skills, staying updated with emerging technologies and best practices in reliability engineering.

Location: Zawar Mine, Udaipur Region, Rajasthan, India

Why should you apply for this position?

We provide opportunities for personal growth (interesting tasks, development programs, and the ability to move to different positions).

Our employees like us (there is a friendly atmosphere, we work in pleasant and modern environment).

We give our colleagues the opportunity to uphold their own ideas. The work in Epiroc is variable. We meet challenges almost every day.

The last date of application is 16th October 2026.