About this role
About the Role Accelleron is seeking a Service Sales Specialist to drive service sales execution and expand our footprint in designated markets. You will promote upgrades, retrofit and value-added service solutions, build long-term customer relationships, and ensure alignment with Life Cycle Management in support of the energy transition.
What You'll Do
- Implements Service sales strategy and promotes upgrades, retrofit and value-add solutions to customers and to Accelleron.
- Understands channel strategy, pricing, and prepares sales plans, reviews them and proposes recovery plan(s).
- Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market.
- Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
- Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
- Registers customer feedback and ensures customer satisfaction throughout the sales process. Sells entire service product portfolio to expand Accelleron footprint in the designated area(s).
- Communicates contract details in accordance with Accelleron offering and strategy. Manages administrative sales processes and supports marketing activities (trade fairs, exhibitions, conferences, customer meetings).
- Contributes to risk assessments related to price and quality; registers required information into the appropriate customer database; ensures technical reliability, safety and cost-effective needs; complies with health and safety directives.
What We're Looking For
- Proficient in using office software; good English skills, able to communicate normally in writing or speaking.
- Meticulous in work, good at communication.
- Possess certain sales abilities and skills.
- More than 2 years of on-site service experience and more than 2 years of sales experience.