Service Sales Manager - Energy

Job title: Service Sales Manager - Energy Location: Camberley Type: Full time

We are recruiting for a Service Sales Manager within our Energy Division for Alfa Laval in the UK and Ireland.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The key focus for the role is to maintain and develop our Service Business in line with our local sales company strategies with the objective of creating profitable, diverse growth. You will lead the sales team, providing direction and ensuring they perform according to the plan and sales process, with a special focus on lead to opportunity and opportunity to quote sub-process.

Key tasks include:

• Define the business strategy and plan for the assigned area of responsibility according to Division Strategy, UK&I Service Strategy, plan and targets, and act as a key member of the management team for both UK&I Service and Energy.
• Sales Management: develop the business by driving relevant sales and business development activities to achieve customer loyalty and satisfaction through market analysis, pricing, visits, and conferences.
• Support and drive the development and implementation of the Business Units’ service sales.
• Support the team to identify key business opportunities and drive for profitable growth.
• Drive and support sales via channels in line with the overall Energy strategy.
• Ensure Alfa Laval’s Service is a market leader and benchmark example.
• Use customer and market feedback and analysis to steer Energy service business plans.
• Forecast sales and budgets and monitor progress against objectives and financial targets to identify problem areas and improve performance.
• Work proactively and structurally with sales and business development to optimize sales efficiency.
• Drive the usage of OneCRM across the business unit.
• Drive the usage of OneIB, Alfa Laval’s Installed Base tool across the business unit.
• Use and promote the use of Alfa Laval’s sales tools.
• Steer collaboration and alignment within Sales with Service Operations and Customer Service teams.

People Management:

• Lead the sales team, providing direction and ensuring performance according to the plan and sales process, with a special focus on lead to opportunity and opportunity to quote sub-process.
• Develop, motivate and coach direct reports to secure the development of relevant sales and product/application competencies.
• Set KPI’s and SMART goals.

Financial:

• Take ownership of the forecasting process and ensure that all financial targets and operational commitments are met.
• Develop the profit factor of ENERGY Service Division.

Who you are: You are a proactive, enthusiastic and committed individual with a strong service and aftersales focus. You demonstrate drive, initiative and a commitment to excellence. You are a good communicator and use your networking and influencing skills across all levels of the organisation. You have a background within Sales as well as digitalised/on-line products and promoting products and services through digital platforms, and you can align with the digital strategies within Alfa Laval UK.

What you know: As a proven sales leader you will be able to demonstrate the ability to transfer customer, competitor and market analysis into growth plans to achieve strong financial targets. Your people skills are used to motivate a broad ranging team to work together and build a strong team ethic. You will have a background of using business acumen and improvement strategies to enhance the capabilities of both your area of responsibility and the wider company. You will be able to demonstrate the ability to think beyond your own area of expertise and work within the management team to drive the business forward.

What we can offer: Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including:

• Holiday entitlement of 25 days + Bank holidays
• Simply Health – Health cash plan available to enter worth over £2500 annually
• Life Assurance – 4X annual salary when you remain in the pension
• Training and Career Development potential
• Cycle to work scheme
• Tech scheme benefit

Our commitment to integrity: We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply assessments, and upon application you will be invited to participate in the assessment games. Playing the games is mandatory.

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK.