About this role
Company Description
At Jaguar Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
Compensation (Hourly):
- $17.00 - $19.00 / hour
Job Description
Summary:
The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.
Duties and Responsibilities:
- Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location.
- Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around).
- Move and park vehicles on dealership premises to maintain a smooth traffic flow.
- Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
- Keep the lot, driveways, and sidewalks clean, organized, and presentable.
- Provide excellent customer service and direct guests to the correct personnel.
- Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers.
- Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles.
- Assist the service department as needed, such as replenishing fluids or minor vehicle assistance.
- Follow all company safety policies and report any accidents immediately to a manager or supervisor.
Qualifications
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Valid driver’s license with a good driving record.
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Ability to drive both manual and automatic vehicles (or willingness to learn if required).
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Comfortable working outdoors in various weather conditions.
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Strong customer service and communication skills.
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Reliable, punctual, and able to follow directions.
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Must be authorized to work in the USA
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Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.
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Preferred Qualifications:
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Previous experience as a porter, valet, or in a similar automotive or customer service role.
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Familiarity with dealership operations or service drive processes.
Additional Information
Compensation (Hourly):
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$17.00 - $19.00 / hour Schedule:
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FULL TIME
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Saturday Availability required
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Sundays Always Off Perks & Benefits:
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Medical, Dental & Vision Insurance
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401(k) with Company Match
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Paid Time Off that Grows with You
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Sundays Always Off
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Closed on Thanksgiving & Christmas
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Employee Pricing on Purchases & Leases
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Free & Discounted Gym Membership Options
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Exclusive Travel Deals on Hotels, Rentals & Airfare
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Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines