About this role
Description
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Are you a high-energy retail or service sales professional looking for your next challenge? As a Customer Solutions Specialist, you’ll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth.
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Key Objectives
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Deliver a smooth, engaging service experience that builds trust and drives return visits
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Identify and recommend service bundles, accessories, and upgrades aligned with customer needs and RV usage
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Convert service visits into long-term relationships and added sales opportunities
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Achieve and exceed monthly sales targets through high-quality customer interactions
Responsibilities
- Welcome and assist customers during service check-ins and walk-ins
- Proactively recommend relevant upgrades, add-ons, and accessories
- Accurately quote prices and book service appointments
- Keep customers informed on their unit’s progress and any new opportunities
- Maintain timely and professional communication t