About this role
The position of Service Operator (Work Dispatch) at Entergy, based in Luling, Louisiana, supports the management and custodianship of departmental records and related administrative duties.
Responsibilities
- Input departmental invoicing into accounts payable systems.
- Maintain accuracy of all crew employees’ time entry, vacation, and illness activity.
- Generate reports, spreadsheets, and monthly mileage reports.
- Manage office supplies, reconcile the corporate purchasing card, and set up meetings.
- Assist in all safety activities.
Requirements
-
Education: High school diploma or equivalent work experience; college or university degree desired.
-
Experience and knowledge: Proficiency with Microsoft Office Applications and Entergy corporate applications (DSS, DIS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor). Familiarity with CCS. Knowledge of company policies and procedures. Excellent written and verbal communication skills with internal and external customers. Willingness to work extended hours as needed. Self-starter with high initiative and a willingness to learn new processes. Strong multitasking and teamwork abilities.
-
Additional knowledge: Willingness to assume a storm restoration role and travel if necessary.
-
Certificates: Successful completion of the EEI CAB/SASS test.
-
Working conditions
-
Entergy expects employees to be available to work additional hours and in alternate locations, and to perform additional duties during storms, outages, emergencies, or other situations as deemed necessary. Exempt employees may not be paid overtime for such duties.