Service Officer

Position Details

Position Information

Position Title Service Officer

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia Title IX Coordinator Office of Institutional Compliance & Title IX Institute of Molecular Biology & Medicine, Suite 315

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department

University Police

Job Purpose

The Service Officer is responsible for helping provide a safe and secure environment.

Essential Duties

• Ensure the safety and security of students, faculty, staff members and guests of the University community
• Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime
• Maintain a knowledge of buildings, fire alarm panels, intrusion alarms and any locking procedures
• Respond to incidents to include accidents, illnesses, requests for assistance, walking safety escorts, medical escorts
• Provide security at special events, athletic events and health clinics
• Maintain a working knowledge of the Emergency Communications Center
• Be able to activate the Emergency Notification System
• Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate
• Must be of good moral character; any candidate offered employment, must submit to a background investigation, to include: criminal record check for convictions of any disqualifying criminal offense, driving record, and drug screen for any illegal controlled substance

Additional

Skills

• Required

• Good written and verbal communication skills

• Strong problem solving and critical thinking skills

• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy

• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission

• Minimum

Education

Requirements

• High School diploma or equivalent is required

• Preferred Education

• Minimum Job

Experience

Requirements

• Prior security experience preferred

• Preferred Qualifications

• Years of Experience

• University Classification

• Public Safety

• FLSA Classification

• Non-Exempt

• Schedule/Work Hours

• Monday through Friday, 7:00 a.m. - 3:00 p.m.

• Full Time/Part Time

• Full-Time

• Annual Schedule

• 10

• Posting Details

• Posting Details

• Special Instructions to Applicants

• Posting Number

• S1076P

• Open Date

• 09/28/2026

• Close Date

• Open Until Filled

• Yes

• Supplemental Questions

• Required fields are indicated with an asterisk (*).

• Applicant Documents

• Required Documents

• Optional Documents

• Resume

• Cover Letter

• Office of Human Resources | St. Thomas Hall, Suite 100 | The University of Scranton | Scranton, PA 18510-4633