About this role
Job title: Service Materials Planner
About the Role Teradyne is seeking a Service Materials Planner to manage the global flow of service materials and help ensure delivery targets for customers are met. This role involves collaborating with global teams and implementing process improvements to optimize service spare parts supply.
What You'll Do
- Manage the overall flow of service materials worldwide to support Teradyne customers and achieve delivery targets.
- Review and analyze service spares requirements monthly or as needed, including Last Time Buys, with justification for budget changes and on-time purchases.
- Perform demand forecasting and analysis.
- Conduct parts inventory analysis to align with Service Level Agreements (SLA).
- Review weekly repair schedules and perform capacity alignment with Repair Operations.
- Provide Root Cause Corrective Action (RCCA) reports on delivery issues and related problems.
- Respond to customer inquiries through internal channels, provide timely feedback and updates, and escalate as necessary.
- Collaborate with global cross-functional teams on related matters.
- Drive continuous improvement initiatives and innovative projects.
What We're Looking For The posting outlines experience related to service materials management, forecasting, inventory analysis, SLA adherence, RCCA, customer communications, cross-functional teamwork, and continuous improvement. Specific qualifications are not fully listed in the provided text.