Service Manager
About this role
Job title: Service Manager
Job Description
As the Service Manager, you will be responsible for the day-to-day management of service delivery and technical support across the Perth Branch. You will lead a team of Field Service Technicians, maintain strong customer relationships, and ensure all installations, maintenance and support activities are delivered safely, efficiently and to the highest standard.
This is a hands-on leadership role where you will work closely with customers, technicians, sales teams and internal stakeholders to drive operational excellence, customer satisfaction and business growth.
Key Responsibilities
- Lead and manage the Perth Service team to deliver outstanding customer service outcomes
- Promote and maintain a proactive safety culture, ensuring compliance with company and customer safety requirements
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