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Service Manager (Commercial/ Industrial Flooring)

CentiMark Corporation
Hartford, CT Posted Oct 5, 2026
Full-time

About this role

QuestMark, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing facilities with a single source for solutions to their concrete floor needs.

Successful candidate will have knowledge in polished concrete, epoxy and/ or hard surfacing with the ability to identify floor deficiencies and appropriate solutions for repair.

HOURLY RATE (based on experience) $25-$35 per hour + COMMISSIONS

Job Duties:

  • Responsible for account development and territory development of Service Department
  • Schedule and manage service crews
  • Ensure that thorough and complete inspections are performed
  • Order maintenance supplies
  • Minor equipment maintenance
  • Using computer database
  • Interact direclty with the customer

Job Requirements

  • Responsible for all scheduling, planning, execution and customer satisfaction for all Service projects

  • General flooring and construction experience

  • Communication with employees in all aspects of performance in a timely manner

  • Forecasting financial outlook for office weekly, monthly and yearly

  • The ability to work successfully both individually and within a team environment

  • Managing service crews and reviewing timesheets

  • Strong communication and people skills

  • Valid State driver's license (in good standing) is required

  • Analytical, leadership, interpersonal, problem solving and organizations/time management skills

  • Comprehensive understanding of the flooring industry is preferred

  • Must obtain respirator medical evaluation and pass fit test CentiMark provides a great work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including:

  • Company vehicle

  • Expense reimbursement program

  • Paid Holidays and Vacation

  • Comprehensive benefits package including health, dental, vision and 401K plan

  • 401K with Company Match

  • Free Employee Stock Ownership Program (ESOP)

  • Flexible Spending Account (FSA)

  • For more information, please visit our website – www.centimark.com

  • Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer

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