About this role
About the Role The Service Manager will be responsible for leading sales and service product management for PKP products, delivering site-based service, and ensuring successful project execution in our pulp & paper service portfolio. This role focuses on customer relationship development, technical support, and coordinating suppliers and site shutdowns to ensure client success. What You'll Do
- Visit PKP product customers to build strong relationships and develop the business
- Prepare cost calculations and quotations
- Conduct pulp line site inspections, deliver service work and troubleshooting
- Provide process support
- Manage supplier base
- Execute site and shutdown projects
- Perform other tasks as assigned by supervisor What We're Looking For
- Bachelor (Master) degree with major in mechanical or process engineering
- Practical experience in the pulp and paper industry (minimum 3 years)
- Understanding of mechanical drawings
- Proficiency in English
- Proficient in MS Office (Word, Excel, PPT, Project, etc.)